Shipping
Introduction
Luxury Time NYC delivers worldwide with speed, security, and precision. Every timepiece ships fully insured via premium carriers, ensuring your luxury purchase arrives in pristine condition. Orders are processed swiftly from our Diamond District showroom.
Shipping Timelines
In-Stock Inventory
All available watches ship the same business day (Monday–Friday, excluding holidays). Orders placed before 2:00 PM EST typically dispatch immediately for next-day delivery where possible.
Price on Request / Special Orders
Items marked "Price on Request" or special orders ship within 2-5 business days. These pieces are sourced directly from suppliers to fulfill your exact specifications.
Pre-Shipment Process
Every watch undergoes meticulous preparation:
- Pulled from secure inventory and verified against website listing
- Original box, papers, and accessories matched to description
- Expert watchmakers perform final testing with state-of-the-art equipment
- Cosmetic condition, timing accuracy, and water resistance (when applicable) confirmed
Shipment Process
Your order ships via UPS or FedEx with full insurance and secure packaging:
- Shipped to your billing address (or specified delivery address)
- Signature required upon delivery for security
- Real-time tracking provided via email
- Worldwide delivery available
Sales Tax
New York State law requires the collection of sales tax on shipping and handling fees for taxable orders delivered to New York addresses. Tax applies based on your shipping destination.
Insurance & Liability
All shipments include comprehensive insurance coverage. In the rare event of loss or damage, our team handles claims swiftly. Contact us immediately with tracking details.
International Shipping
- Duties, taxes, and customs fees are customer's responsibility
- Clear customs documentation provided
- Delivery times vary by destination (typically 3-10 business days)
Order Changes & Cancellations
Once processed and shipped, orders cannot be modified. Contact us before 2:00 PM EST on order day for potential changes to in-stock items.
Non-Deliverable Addresses
PO Boxes, APO/FPO addresses, or restricted locations may require alternative shipping arrangements.
Changes to This Policy
We may update shipping terms. Current policy is always posted here.
Contact Us
Shipping questions? Reach our team at 917-409-5797 or luxurytimenyc@gmail.com.
Luxury Time NYC
15 W 47th St Suite 302 Third Floor, New York, NY 10036, United States.
917-409-5797
luxurytimenyc@gmail.com